Alerts

Create a single value metric and Chartio will automatically send you an alert if it exceeds your threshold.

Overview

In Chartio, an alert is essentially a single value chart with a threshold. Chartio will run your query at the scheduled interval, and if the value returned meets the threshold you've specified, we'll send an email with a customized message.

You can send an alert to anyone, whether they're a Chartio user or not. You can also schedule alerts for non-numeric values like text or dates.

To view and manage your alerts, click the "..." menu in the top navigation bar and select Alerts.

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Create an Alert

From the alert admin panel, click +Add Alert. Build your query as you normally would, and ensure that your final dataset returns a single value.

If you're new to Chartio, you may want to review our Quick Start Guide first.

Set the Query schedule, along with the threshold required to trigger the alert. Add email addresses to receive the alert, and add custom subject and body text to be sent in the alert email. Include a dashboard url in the email to provide more context for the alert.

{THRESHOLD} and {VALUE} are variables you can include in your email to refer to the alert threshold trigger and alert value, respectively.


From an existing chart

Permissions required: Dashboard Editor and requisite data source access

Navigate to a dashboard with a single value chart. Click the chart's menu and choose Clone to Alert. This will open the chart in the alert editor, allowing you to save a copy of your chart as a new alert.

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Delete an Alert

Permissions required: Alert Admin

From the Alerts list, click the alert's menu and choose Delete from the dropdown.

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Receiving Alerts

You may send alerts to any email address you wish, whether they are a Chartio user or not.

Alert emails are designed to be flexible, allowing you to integrate your alerts with third party automation software or even Slack, if you wish.

 Example of an alert email

Example of an alert email

Permissions

Alerts have two access levels: Editor and Admin. Similar to charts, anyone can create an alert using a data source they have access to.

Alert Admins

  • Owners are granted Admin access to all alerts by default
  • Can grant and view Access Settings
  • Can edit and delete the alert

Alert Editors

  • Can edit the alert